In this issue of Industrial Process News we have featured MechTronic Limited as our Fuel Metering Technology Company of the Month.
MechTronic provides metering and gauging systems geared toward the road tanker market. Over the years the company has established itself as the market leader in the UK led by an experienced, passionate team that provides an unrivalled commitment to their customers and a commitment to engineering excellence and innovation.
Working primarily with fuel oil distributors that operate their own fleets of road tankers, MechTronic has supported both large, national distributors and smaller, independent haulage businesses that require precision, compliance and efficiency in their delivery operations.
Its head office and main operational hub are in Leeds, West Yorkshire, but the company also operates a network of regionally based technical support engineers throughout the UK to ensure it provides rapid, nationwide support and service to customers, ensuring minimal vehicle downtime.
Originally established in 2004, MechTronic was founded by industry experts. Its employees hold over 100 years of combined road tanker experience and MechTronic is widely regarded as the industry innovator in the UK for designing fuel discharge systems.
MechTronic provides the essential fuel metering technology that ensures the safe, accurate and efficient loading and delivery of all fuel types. It delivers complete, integrated solutions that encompass metering, vehicle control, safety and operational data intelligence for companies distributing petroleum, gas, and other refined liquid products.
The company offers a variety of complete systems for road tankers. MechTronic provides all the tech needed for safe and contamination free fuel deliveries. These include tanker metering and gauging systems, fuel meter control, bottom loading manifolds incorporating product return, LPG and lube oil tanker metering systems. Its entire product range is designed with safety and cost-effectiveness in mind and provides real benefits for the fuel oil delivery distributor.
As well as complete systems MechTronic also stocks ancillary systems designed to enhance fuel delivery systems with simple and cost-effective solutions. Its product range includes vehicle tracking systems, fuel additive injection systems, road tanker anti-move systems and remote controls. In addition, the company also supplies Smart Product Grade Indicators, temperature compensated deliveries, and FlexiCompt+, which is a portable gravity meter.
Durability, robustness and serviceability are essential ingredients in the design of every MechTronic system. Products are designed in the knowledge that they will face extreme conditions and that a customer’s business depends on their reliability.
What makes MechTronic stand out in the industry is its commitment to operational simplicity and the unrivalled support it offers. While competitors may offer complex components, MechTronic’s approach focuses on integration and ease of use.
MechTronic’s flagship system, OptiMate, simplifies the delivery process with its integrated design and unique three-button operation. The system represents a marked upgrade for drivers by improving efficiency and incorporating critical safety elements – such as ensuring that the driver remains at the point of delivery throughout and reducing the number of times a driver must return to the vehicle during a delivery cycle.
Companies using OptiMate report significant improvements across their operations. They experience a clear reduction in contaminations, improved accuracy in deliveries, leading to fewer disputes, and a more efficient workflow that saves valuable time and resources.
The additional comprehensive support from MechTronic ensures minimal downtime and sustained performance too, allowing businesses to focus on growth rather than operational hurdles. MechTronic currently has over 900 OptiMates on the road across the UK, with many more on order, a large proportion of which are from valued repeat customers expanding their fleets.
MechTronic now also offer OptiConnect, a new wireless remote control. Boasting an impressive 200ft+ range, OptiConnect allows drivers to operate the entire delivery system from the safest and most convenient vantage points. This remarkable freedom eliminates unnecessary trips back to the tanker, significantly saving time and reducing physical strain on drivers throughout their day.
Drivers can also perform compartment changes and enact a line change, adjust preset deliveries from a distance and as a full repeater of the OptiMate head, drivers have direct access to all critical functionalities right on the remote, including stop/start, hi/low flow, accurate litre repetition, and convenient hose rewind functionality. This lightweight, ATEX-approved handheld remote is fully rechargeable in the truck cab, significantly boosting driver convenience and site safety.
Another key differentiator for MechTronic is its market-leading support. While the technology is powerful, its single biggest difference is the dedicated support the company offers. As a family-owned business, its core values of customer service run throughout the business.
The unrivalled commitment to its customers throughout the UK comprises a dedicated service team, working efficiently to carry out infield service and repair work on road tanker equipment. As well as this, MechTronic offers a range of service contracts designed to provide peace of mind and keep road tankers running. Tailoring its contracts to suit requirements, service contract holders benefit from yearly meter calibrations and health checks, a 24-hour targeted response to a vehicle off the road and extended warranty on parts and labour.
The company also has a fully stocked warehouse to complement its after sales support service and provide a range of delivery options to suit. MechTronic prides itself on regular customer consultation to obtain feedback on its service and that feedback has actively supported the decision to expand its support offering.
From its rapid, nationwide service supported by highly skilled engineers to the vital in-house design, production, and support staff; MechTronic’s collective dedication ensures its customers’ fleets are operating at peak performance 24/7. This comprehensive, team-wide support is what truly sets MechTronic apart and its continued recognition of customers’ needs around the world allows it to respond with inventive and cost-effective solutions daily.
The dedication to customer service has seen MechTronic experience substantial growth this year. Its expansion reached a new major milestone when the company successfully exported the first OptiMate system to America in August. This represents a key step in expanding MechTronic’s global footprint and validating the technology’s excellence beyond the UK market.
As MechTronic looks to the future, its plans are simple yet resolute. It plans to continue putting its customers first and further develop its core strategy of actively listening to their needs and challenges on the road, ensuring it builds and evolves solutions that fit real-world operational requirements perfectly.
This customer-centric approach also guarantees MechTronic’s continued product innovation is always focused on supplying practical and measurable benefits to the fuel distribution industry. Providing future-proof and robust solutions for drivers on the road and delivering efficiency gains for fleet owners.
At MechTronic its philosophy is simple: listen to customers and strive to meet their expectations. By putting the customer first in both design and development, and after sales support, MechTronic has carved out a name as a leading innovator in the fuel metering industry.
Its dedication to quality is endemic in the way the company does business and its commitment to the customer sets it apart from the crowd. When fuel oil operatives work with MechTronic they will benefit, not only from high-quality products, but a service to match, truly cementing MechTronic’s place as one the UK’s leading fuel metering industry innovators.
For more on MechTronic Limited, please see below:
T 0113 279 9661
admin@mechtronic.ltd.uk
www.mechtronic.ltd.uk